Happiness Engineer – Tier 2
Working with Flywheel is the best! Doing my best work while helping others do what they do? Win-win 💯
I currently work for Nuvolum and I am loving every second of it. Primarily I create WordPress websites and I am in charge of preparing and launching new client sites.
Technical Support Specialist
Answering support calls, emailing clients, solving problems, and creating solutions are what I do every day. Most of my day was spent using Zendesk to interact with clients. After my short time with PBHS “a little less than 1 year” I had closed 3304 tickets.
Customer Service Agent
I worked as a Customer Service Agent at Geek Squad for nearly 3 years. After taking positions elsewhere, Best Buy gave me an opportunity to work as an “Occasional Seasonal” employee to work during the busier times of the year.
I spent some time working for the Apple Retail store in Corte Madera. Most of my time was spent teaching public workshops and helping guests find what they are really looking for.
Team Treehouse is an online learning platform to take courses on many programming and technical topics. You may view my profile at teamtreehouse.com/matthewselby
WordPress Development and Marketing Certificate
Sonoma State University
This course gave me a better understanding of how to help others succeed with their WordPress Website.